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Customer Support Intern

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The Programme

Are you passionate about working directly with foreign customers, providing product/services information and resolving any emerging problems that our clients might encounter with accuracy and efficiency in timely manner? Are you eager to sharpen your expertise every day, and looking for the next destination of your customer-oriented career? Would you like to be able to hold an on-call meeting with US customers to practice your English speaking/presentation skills? Would you like to work under professional environment, start-up spirit and many strong technical experts?

Be Your Best With KMS:

  • Working in one of the Best Places to Work in Vietnam.
  • Building large-scale & global software products.
  • Working & growing with Passionate & Talented Team.
  • Diverse careers opportunities with Software Outsourcing, Software Product Development, IT Solutions & Consulting.

What You Will Do

  • Handle requests, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Consult best practice and work-around if current product does not meet customers’ requirements.
  • Generate database reports as requested from sales/marketing or line manager.
  • Write some basic automation scripts to troubleshoot customers’ issues.
  • Coordinate with development team to understand customers’ issues and get them solved.

Required Skills and Abilities

  • Love to work with customers and external communications.
  • Good English communication – in both writing and speaking.
  • Aptitude to learn and understand new and emerging technologies.
  • Education/Training Preferred - Majoring in Computer Science/ Software Engineering or related fields.
  • Fresh graduated or final year student with minimum 3-month internship commitment.
Closing in a day
Closing in a day
  • Job type:Internships
  • Disciplines:

    Computer Science, Engineering Software

  • Citizenships:

  • Locations:

    Ho Chi Minh

    ...
  • Closing Date:6th Aug 2020, 6:00 pm

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