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IT Manufacturing Service Desk Intern

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The Programme

The job scope includes, but not limited to, integrate, test, install, configure, and support Factory automation systems.

What You Will Do

  • IT Manufacturing Service Desk Intern works in factory operation to resolve IT incidents escalated directly by users.
  • Coordinates factory requirements, maps them to automation systems capabilities, and recommends technical solutions.
  • Drive continuous improvement efforts to meet automation systems health goals, as well as emerging capability needs.

Required Skills and Abilities

  • 3rd - 4th year student of bachelor degree in IT, Computer Science, Computer Engineer or related field.
  • Communication - Employ excellent written and verbal communications skills to translate customers' non-technical descriptions into technical diagnosis.
  • Troubleshooting and Problem Solving Skills.
  • Customer Support - Promptly respond to customer escalation and request. Notify customers on known problems and/or issues and keep them updated as to the status and resolution.
Closed 7 months ago
Closed 7 months ago
  • Job type:Internships
  • Disciplines:

    Computer Science, Engineering, Information Technology

  • Citizenships:

  • Locations:

    Ho Chi Minh

    ...
  • Closing Date:12th Dec 2019, 6:00 pm

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