Service Engineer Intern

What You Will Do

• Undertake planning and delivery of field services and post-sales services at customer sites for attending breakdown and planned maintenance services across Northern part of Vietnam. 
• To provide service, on site installation, troubleshooting, repair, preventive maintenance, and product consultations on our scope of supply (systems, spare parts, and robots) to customers. 
• Constructs, configures, tests, and debugs robots and robotic systems. 
• To follow up for any new investment that customer may undertake in service and engineering related to robots. 
  Update recipient information in company systems. 
• To escalate service problems and take ownership of problems until they are resolved. 
• To manage customers’ expectations with quick, clear, and accurate delivery of pro-active service, information, and consultations. 
• To ensure all services and projects meet the planned time, cost, and customer requirements. 
• To prepare service/project report, filing and updating service documents. 
• To adhere to the company process flow and compliance.

Required Skills and Abilities

• Entitled as full-time student during 6-month internship period.  
• No working experience required, although students with dynamic experience in school/ social activities will have a big advantage. 
• Eloquent in English and Vietnamese. 
• Proficient in MS Office (PowerPoint, Excel), PLC programing, familiar with Node-Red software, SQL, MQTT, IoT experiences. 
• Systematic thinking, Personal skills, Time Management skills, Task Management skills. 
• Can-do attitude, urge in learning and development. 
• Eyes for details and good organization skills. 
• High sense of discipline and confidentiality. 
• Ability to work in multicultural teams. 
• Be able to work full time from Monday to Friday (9:00AM – 6:00PM).

Additional Information:

• Be entrusted with your own area of responsibility. 
• Receive competitive internship allowances. 
• Join department’s outing activities. 
• Having 01 paid leave per month. 
• Lunch allowance, parking allowance. 

About Us: 
 
The Bosch Group is a leading global supplier of technology and services.  
 
It employs roughly 390,000 associates worldwide (as of December 31, 2016). In 2016, the company generated sales of 73.1 billion euros. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology.  
 
As a leading IoT company, Bosch offers innovative solutions for smart homes, smart cities, connected mobility, and connected industry. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to create solutions for a connected life, and to improve quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.”  
 
The Bosch Group comprises Robert Bosch GmbH and its roughly 450 subsidiaries and regional companies in some 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. The basis for the company’s future growth is its innovative strength.  
 
At 120 locations across the globe, Bosch employs 59,000 associates in research and development.