Intern - Quality Assurance

What You Will Do

Support Quality Manager on following tasks: 
 
Relabeling:

• Manage the local relabeling activities.  
• Ensure the local suppliers refer to the latest version of the relabeling work instructions.

Product complaint:

• Act as local complaint coordinator to handle product complaints.  
• Work with distributors to forward complaint samples to plant within 30 days from complaint report (provide contact detail, provide shipping information, prepare shipping documents, register tracking number onto system, notify plant on sample retrieval, follow-up with distributors to send sample on time). 
• Follow up on replacing/reimbursing complaint samples for customers (provide SIA, archive proof of replacement, monthly reconcile with supplier's credit note).

Field Action:

• Follow up with distributor/sales team on proof of FA communication. 
• Monthly reconcile proof of FA communication against the customer list until completion.

Transportation Damage:

• Register transportation damage in system, coordinate with regional team and plant to complete investigation.

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world.  
 
You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 
 
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 
 
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission. 
 
About Us: 
 
For nearly a century, we have delivered on our commitment to saving and sustaining the lives of patients, working alongside clinicians and providers around the world.  
 
We believe every person — regardless of who they are or where they are from — deserves a chance to live a healthy life, free from illness and full of possibility.  
 
At the intersection of progress and purpose is where we are redefining what it means to be a global medtech leader.  
 
It is where we are relentlessly pursuing healthcare transformation, fueled by our compassion for patients and providers and the challenges they face. It is where bold ideas meet the promise for meaningful change in the world around us.  
 
We are there, at every step of the journey, to help clinicians deliver the best care possible.